Delete your data

Jobs, drafts and customer records can be deleted at any time in the app. To delete your whole account, open the app and go to Settings › Your account › Delete my account, enter your password and type DELETE. It is deleted right away. A company owner can delete the whole company there (its jobs, customers, settings and its team’s accounts); a subscription is cancelled first. If you can’t sign in any more, email roofreportsapp@gmail.com from the account’s email address with the subject “Delete my data”.

To stop using RoofReport on WhatsApp, type stop, or ask your company owner to remove your number (Settings › WhatsApp numbers); after removal the number gets no more messages. To also delete what was kept for the number (messages, photos, voice notes), email roofreportsapp@gmail.com with the number and the subject “Delete my WhatsApp data”.

If a contractor sent you an estimate through RoofReport, email roofreportsapp@gmail.com with your name and the property address; we will work with the contractor to delete your details.

An account deleted in the app is gone at once (a confirmation email follows when email is set up). For requests by email, we confirm by email and delete the data within 30 days. We keep only records the law requires (for example payment records, which Stripe keeps). Full details: Privacy Policy.